Return & Exchange Policy

Customer satisfaction is important to us.

  1. Return Eligibility Return or exchange requests are accepted within 7 days after parcel delivery.

Accepted reasons: • Wrong item received
• Manufacturing fault
• Transit damage

Not accepted: • Change of mind
• Usage dissatisfaction
• Customer misuse
• Physical damage after delivery

  1. Claim Process For damaged or missing item claims:

Customer must: • Record complete unboxing video from sealed parcel opening
• Report issue within 7 days

Claims without proper evidence may not be approved.

  1. Return Shipping Approved return shipping charges are covered by Datalogger.pk.

Minor adjustments or replacement solutions may be offered before complete replacement.